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  • Free shipping on orders over $75
  • A school day for every item purchased
  • Extended holiday returns
Customer service

General Information

If you no longer see an item that was once available in our online store, you can contact our Store Customer Service by phone or email to see if it will be available again in the future.

Delivery

You can view the status of your order in your account in ‘My Order History’, if it has been marked as dispatched you will have received an email including a tracking number.

Please refer to our delivery page.

Your parcel may require a signature. You can amend your delivery preferences with our courier once they have received your items.

We cannot guarantee any deliveries at weekends; our delivery times are weekdays only.

Returns

Please refer to our returns page.

No, unfortunately not. These will need to be sent back to us directly.

If your order is still being processed and has not shipped you may contact our customer service team

Once a return has been received your refund will be applied to the original form of payment within 5 - 7 business days.

Sizing

Size guides are available on each of our products and additional information around fit and styling is available in most product descriptions and features.

Gift cards

You will receive your e-Gift card via email. You can then use the code provided within the email at checkout. If you have any questions regarding e-Gift cards, please contact us.

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